24/7 Emergency HVAC Repair in Hampton Roads
When your heat quits on a January night or your AC dies in July, you need a person on the phone, not a voicemail.
Our emergency line is answered 24 hours a day, 7 days a week, including nights and weekends. When you call, you reach a person who can get a technician moving, not a voicemail.
We handle emergency heating and cooling repairs for homes and businesses across Norfolk, Virginia Beach, Chesapeake, Suffolk, Portsmouth, Hampton, and Newport News, on all major makes and models.
What Counts as an HVAC Emergency
- No heat when it is near or below freezing outside
- No cooling during a heat wave, especially with infants, older adults, or anyone with a medical condition in the home
- A burning or electrical smell from the furnace, air handler, or vents
- Water leaking from the indoor unit onto ceilings or floors
- A commercial rooftop unit down during business hours
- A gas smell or a carbon monoxide alarm — leave the house and call 911 or your gas utility first
What to Do Before the Technician Arrives
A few quick checks can save time, and occasionally solve the problem outright.
- Check that the thermostat is set to Heat or Cool and has working batteries
- Check the breakers for the furnace or air handler and the outdoor unit
- Look at the air filter — a badly clogged filter can shut a system down
- If the indoor unit is leaking, turn the system off and put a towel or pan under it
- If you smell burning, turn the system off at the thermostat and leave it off
How Emergency Service Works
Call (757) 239-0081 and tell us what the system is doing. We'll ask a few questions, give you any safety steps to take right away, and get a technician scheduled. On site, we diagnose the problem, explain what's wrong and what it will cost, and only start once you approve.
Many emergency repairs are common parts — capacitors, contactors, igniters, and motors. If a part has to be ordered, we'll tell you how long it will take and whether there is a safe temporary fix in the meantime.
Preventing the Next One
Most emergencies trace back to something a routine tune-up would have caught. Once your system is running again, we'll point out anything else that is wearing out, so you can deal with it on a mild day instead of the next heat wave or cold snap.
Current Offers
10% Military Discount
Active Duty & Veterans
Thank you for your service! Save 10% on all HVAC services.
$149 HVAC Inspection
First-Time Customers
Comprehensive residential HVAC system inspection for new customers.
Call (757) 239-0081 and mention the offer when you schedule.
Emergency HVAC Repair: Frequently Asked Questions
Do you really answer the phone 24/7?
Yes. Our emergency line at (757) 239-0081 is answered 24 hours a day, 7 days a week, including nights and weekends.
What areas do you cover for emergency service?
Norfolk, Virginia Beach, Chesapeake, Suffolk, Portsmouth, Hampton, Newport News, and the surrounding Hampton Roads area.
Do you handle commercial HVAC emergencies?
Yes. Commercial emergencies get priority, and maintenance agreement customers are scheduled ahead of non-plan calls. We work on rooftop units and commercial systems for restaurants, retail, offices, and property managers.
What should I do if I smell gas?
Leave the house immediately, don't flip switches or use your phone inside, and call 911 or your gas utility from outside. Once the utility has cleared the home, call us to inspect the equipment.
Will I know the price before you start?
Yes. We diagnose first, explain what is wrong, and give you the cost before any repair work begins.
Emergency HVAC Repair Near You
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Veteran-owned, BBB Accredited, and our emergency line is answered 24/7.